Terms of Service
Welcome to Sarina AI! These Terms of Service ("Terms") govern your access to and use of our services, including our website and subscription-based Generative AI products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Definitions
- "User" refers to any individual or entity that accesses or uses the Services.
- "Account" refers to the user account created to access certain features of the Services.
- "Content" refers to any text, graphics, or other materials generated or provided through the Services.
2. Acceptance of Terms
By using Sarina AI, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the Services on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms. By clicking "I agree" or using our Services, you accept these Terms.
3. Services Provided
Sarina AI provides Generative AI subscriptions to businesses and consumers. The details of the subscription plans, including pricing and duration, are available on our website. Subscriptions are for a defined time period as specified at the time of purchase.
4. Account Registration
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you forget your password, you can follow the password recovery process on our website.
5. Payment Terms
All subscription fees are due in advance and are non-refundable unless otherwise stated. You agree to provide valid payment information and authorize Sarina AI to charge you for the subscription fees. Only credit cards are accepted through our payment processor, Stripe. If your payment method fails, we may suspend or terminate your access to the Services. If applicable, details about any trial periods will be provided at the time of subscription.
6. Acceptable Use Policy
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates any applicable federal, state, local, or international law or regulation.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services.
- Reverse engineer, decompile, or disassemble any software or other products accessible through the Services.
- Use any automated means to access the Services for any purpose, including monitoring or copying any material on the Services.
- Use the Services to transmit any advertising or promotional material, including "junk mail," "chain letters," or "spam."
7. Compliance with Australian Consumer Law
Sarina AI acknowledges that under the Australian Consumer Law (ACL), consumers have certain rights that cannot be excluded. These rights include guarantees that the Services will be provided with due care and skill, be fit for purpose, and be of acceptable quality. If we fail to meet these guarantees, you may be entitled to a remedy under the ACL. For more information about your rights under the ACL, please visit the Australian Competition and Consumer Commission (ACCC) website.
8. Intellectual Property Rights
All content, features, and functionality on the Services, including but not limited to text, graphics, logos, and software, are the exclusive property of Sarina AI or its licensors and are protected by copyright, trademark, and other intellectual property laws. Users retain ownership of the content they create using the Services and may use that content in any way they see fit, provided it complies with applicable laws. However, you may not use, reproduce, distribute, or create derivative works from any content owned by Sarina AI without our express written permission.
9. Termination
We reserve the right to terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or third parties. You may terminate your account at any time by following the account termination process on our website. Upon termination, your data will be handled in accordance with our Privacy Policy.
10. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis. Sarina AI makes no representations or warranties of any kind, express or implied, regarding the operation of the Services or the information, content, materials, or products included therein. To the fullest extent permissible by applicable law, Sarina AI disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
11. Limitation of Liability
To the fullest extent permitted by law, Sarina AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Australia, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in South Australia for the resolution of any disputes.
13. Changes to Terms
Sarina AI reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Sarina AI
sarina@ellie.sh
Effective Date: 11th February 2025
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Sarina AI!